Contact us
Reach out to our support team by filling in the form below or emailing us directly [email protected]. We aim to respond to all enquiries within 48 hours.
Have a question about caring for your garment? Check out our care guide here.
Shipping update
28th May 2025 update: We are now shipping all batches. If your order is yet to ship, please allow 7 days from today’s update as we work our way through remaining orders. If your order hasn’t shipped by that time, please contact us so we can assist. Thank you for your patience and support.
Orders placed after April 30th will have a 4-5 week lead time from date of purchase.
Table updated: 7th May 2025
The Season 1 collection has been incredibly well received, so to allow everyone the opportunity to grab an item from the pre-order, we have split production into batches.
| Order period | Batch | Estimated dispatch |
|---|---|---|
| March 1st – March 13th | Batch 1 – Orders containing Jersey only | CURRENTLY SHIPPING |
| March 1st – March 13th | Batch 1 – Orders containing Jacket or Jogger | 5th May* |
| March 1st – March 13th | Batch 1 – Orders containing a Plush or Hat | 19th May** |
| March 14th – March 23rd | Batch 2 | 19th May*** |
| March 24th – April 30th | Batch 3 | 28th May |
Please note: Dispatch dates are approximate and subject to change, we have overstocked on all goods since we began production. If we can fulfil your order earlier than expected, we will!
Due to recent tariffs in the US, we are experiencing a delay in getting stock into our distribution centre in TX. Whilst EU, UK and rest of the world orders are on track with the current shipping schedule, US orders are expected to lag behind due to slower than expected logistic times. Thank you all for your patience and understanding.
* Jacket shipping delayed 2-3 weeks from advised date.
** Hats are on schedule. Plushy’s delayed 7-10 days
*** Batch 2 delayed 7-10 days
To access order details for the Signature Tee, click here.